Privacy Policy
Nomi — Privacy Policy
1. Introduction and Scope
Connectinno Oyun Yazılım Teknolojileri ve Ticaret Anonim Şirketi (“Connectinno,” “we,” “us,” or “our”), the Türkiye-based developer and operator of Nomi, is committed to protecting your privacy and handling your personal information responsibly and transparently. Where we determine the purposes and means of personal information processing, Connectinno acts as the data controller, subject to applicable law.
This Privacy Policy explains how we collect, access, use, process, store, disclose, retain, and protect personal information when you access or use our mobile applications, websites, software, artificial intelligence features, and related products and services (collectively, the “Services”).
This Privacy Policy applies to all applications and services that display, reference, or link to it.
Depending on the particular application and the features you choose to use, the categories of personal information processed may vary. Not all Services collect every category of information described in this Privacy Policy.
Some Services may provide artificial intelligence features, automated assistants, voice interactions, connected account integrations, content generation, digital purchases, subscriptions, or other functionality that requires additional data processing.
We process personal information only where we have an appropriate purpose and legal basis under applicable law.
This Privacy Policy should be read together with our Terms of Use.
2. Personal Information We Collect
We may collect personal information directly from you, automatically through your use of the Services, and from third parties or connected accounts that you authorize.
The information we collect depends on the features you use, your device settings, permissions, account configuration, and applicable legal requirements.
2.1 Information You Provide Directly
Account Information
When you register for or use an account, we may collect information such as:
Name or display name
Email address
Account identifiers
Authentication information
Account preferences and settings
Connected account information
Information associated with your account activity
If you use a third-party authentication provider, we may receive information made available through that provider according to the permissions you grant.
Communications and Support Information
If you contact us, we may collect your email address, messages, support requests, feedback, attachments, and information necessary to investigate or respond to your inquiry.
User-Submitted Content
Certain Services may allow you to upload, create, scan, submit, edit, analyze, generate, store, or share content.
Depending on the relevant feature, this may include:
Photographs and images
Videos and audio recordings
Text and written content
Documents and files
Prompts and instructions
Notes and saved information
Scanned objects or materials
Generated content
Other information you voluntarily provide
We process this information to deliver the features you request, maintain functionality, and perform other processing activities described in this Privacy Policy.
Preferences and Personalization Information
You may provide preferences, interests, goals, routines, or other personal information to customize the Services.
Depending on the application, this may include preferences related to productivity, scheduling, lifestyle, education, wellness, faith-based content, or other supported features.
Purchases and Subscription Information
If you make a purchase or start a subscription, we may receive limited information related to the transaction, including:
Purchased product or subscription
Subscription status
Purchase and renewal dates
Transaction identifiers
Refund and cancellation status
Credit balances and usage information
Purchase history
Country, currency, or pricing-related information
Payments are generally processed through the relevant app store or payment provider.
We do not directly collect or store complete payment card numbers when purchases are handled entirely by those providers.
2.2 Information Collected Automatically
When you use the Services, certain technical and usage information may be collected automatically.
This may include:
Device Information
Device type and model
Operating system and version
Application version
Language settings
Time zone
Device configuration
Device or application identifiers
Internet Protocol (IP) address
Browser type and version, where applicable
Usage Information
Features accessed
Screens or pages viewed
Session duration
App interactions
Buttons, taps, and navigation events
Feature usage frequency
Technical performance information
Subscription or entitlement usage
Diagnostic Information
Crash reports
Application errors
Performance measurements
Log information
Network diagnostics
Technical debugging information
Advertising and Attribution Information
Where applicable and permitted by law and platform rules, we may collect advertising identifiers, campaign attribution information, advertising interactions, and marketing performance data.
This may include Apple’s Identifier for Advertisers (IDFA), Identifier for Vendors (IDFV), Android advertising identifiers, or similar technologies where their collection and use are permitted.
Where required, we request the appropriate permissions before accessing information used for tracking or personalized advertising.
2.3 Information from Third Parties
We may receive personal information from third-party services you choose to connect or use in connection with the Services.
These may include:
Authentication providers
Calendar services
Email providers
Contact management services
Cloud storage services
Communication platforms
App stores and payment processors
Analytics and attribution providers
Other services connected at your direction
The information received depends on the relevant integration, the permissions you grant, and the functionality you request.
We may also receive information about your transactions, scheduled events, messages, or other interactions when required to complete an authorized task.
3. Artificial Intelligence and Automated Processing
Certain Services use artificial intelligence, machine learning, automated systems, and third-party AI technologies to provide user-facing functionality.
Depending on the application, these technologies may assist with:
Generating content
Answering questions
Understanding prompts and instructions
Summarizing information
Analyzing images, audio, or documents
Organizing information
Preparing recommendations
Scheduling events
Managing tasks and reminders
Assisting with communications
Performing authorized actions
Personalizing the user experience
3.1 Prompts, Instructions, and Interactions
When you use AI Features, we may process information such as:
Text prompts
Voice commands and transcriptions
User instructions
Conversation messages
Uploaded content
Context necessary to respond to your request
Generated responses and results
Feedback on generated content
We use this information to understand your request, generate relevant outputs, provide requested functionality, and support the operation of the relevant feature.
3.2 AI Agent Actions
Some Services may include AI-powered agents capable of performing supported actions on your behalf.
An Agent Action is an automated task performed in accordance with the instructions and permissions you provide.
Depending on the available functionality, Agent Actions may involve:
Reading or managing supported calendar information
Creating or updating reminders
Preparing messages or drafts
Organizing information
Retrieving information from connected accounts
Managing supported tasks
Interacting with third-party services
Carrying out other authorized operations
To perform an Agent Action, we may process information reasonably necessary for that task.
This may include your instructions, relevant account information, task details, connected-service information, and the results of previous authorized operations.
Where supported, we may also process information about completed, pending, failed, or canceled actions to display task history, troubleshoot errors, and maintain service functionality.
3.3 User Authorization
AI Agents access and process information only through supported functionality and permissions granted through the relevant Service or connected platform.
Certain actions may require additional confirmation before execution.
Where a feature supports recurring instructions or authorized automation, data may be processed as necessary to perform those ongoing tasks.
You may revoke permissions or disconnect compatible accounts through available application controls or third-party account settings.
Revoking permissions may prevent further access or future automated actions.
3.4 AI Personalization and Memory
Certain AI Features may use saved preferences, previous interactions, task history, or other information to provide more relevant and personalized assistance.
Where memory or personalization features are supported, they may process information such as:
Previously expressed preferences
User-provided facts or instructions
Saved routines
Relevant conversation context
Past task information
Derived summaries or preferences
Such information may be stored and used to support the personalization features made available to you.
The availability of memory controls, deletion options, and data retention depends on the relevant Service.
Information derived from connected third-party accounts remains subject to applicable third-party data use restrictions.
3.5 Third-Party AI Providers
Certain AI Features may require information to be transmitted to third-party AI or cloud-processing providers.
Depending on the requested operation, this information may include prompts, text, images, audio, documents, or selected contextual information necessary to produce a response.
We seek to limit the information shared to what is reasonably necessary for the requested functionality.
Where required by applicable law or platform rules, we provide additional disclosures identifying the relevant recipients and obtain the necessary permission before sharing personal information with third-party AI providers.
Third-party service providers processing information on our behalf must be subject to appropriate data protection and security requirements.
4. Connected Accounts and Google Workspace API Data
Certain Services may allow you to connect compatible third-party accounts, including Google services.
Depending on the features you enable, integrations may provide access to supported services such as:
Gmail
Google Calendar
Google Contacts
Google Drive
Other compatible Google Workspace services
Connecting an account is optional unless the requested functionality depends on that integration.
4.1 Access to Google Data
When you connect a Google account, we request access only to the Google API permissions necessary to provide the features you choose to enable.
Access may include, depending on the permissions granted:
Email messages and metadata
Calendar events and scheduling information
Contact details
Files and document information
Account information necessary for authentication
Other information expressly covered by the authorized API scopes
We do not obtain unrestricted access to your Google account merely because you connect it.
4.2 Use of Google Workspace Data
We use information received through Google Workspace APIs to provide or improve the user-facing features you request, including authorized AI Agent functionality.
For example, data may be processed to:
Retrieve requested information
Prepare a summary
Create or update a calendar event
Find relevant contacts
Assist with drafting an email
Complete another supported user-authorized task
Google Workspace API data is not used for unrelated advertising or marketing purposes.
4.3 Storage of Google Workspace Data
Google Workspace API data may be processed temporarily or retained where necessary to provide the user-facing functionality you request, subject to Google’s applicable requirements.
Depending on the feature, the Services may process temporary content, task results, summaries, or user-facing preferences derived from the information you authorized us to access.
We do not retain Google Workspace source content indefinitely merely because an account has been connected.
Data retention is limited according to the applicable purpose, technical requirements, user controls, and legal obligations.
Derived data, cached information, and stored content remain subject to Google’s applicable data use and retention restrictions.
4.4 Sharing and Limited Use
Our use and transfer of information received through Google Workspace APIs will adhere to the Google Workspace User Data and Developer Policy and the Google API Services User Data Policy, including the Limited Use requirements.
In particular, we do not:
Sell Google Workspace API data to third parties.
Use Google Workspace API data to serve advertisements.
Share Google Workspace API data with advertising networks for targeting or retargeting.
Use Google Workspace API data to determine creditworthiness or for lending purposes.
Use Google Workspace API data to create, train, or improve generalized or non-personalized artificial intelligence or machine-learning models.
Transfer Google Workspace API data for unrelated commercial purposes.
Allow unauthorized human access to Google Workspace API data.
Authorized personnel or service providers may access such information only under circumstances permitted by applicable Google policies, such as where necessary to provide an expressly consented user-facing feature, address security issues, comply with law, or carry out other specifically permitted processing.
Google Workspace API data may be processed by service providers only in accordance with the applicable Limited Use restrictions and other relevant requirements.
4.5 Revoking Google Account Access
You may revoke access to your Google account through the available connected-account settings, where supported, or through Google’s account permissions page:
https://myaccount.google.com/permissions
Revoking access prevents further access using the revoked authorization.
Previously processed information may remain temporarily where necessary to fulfill valid retention obligations, complete an existing authorized operation, or comply with applicable law, subject to relevant platform restrictions.
To request deletion of associated information, contact:
support@nomiagents.com
5. Voice, Audio, and Communication Data
Certain Services may provide voice-based features, audio input, speech recognition, text-to-speech functionality, transcription, or voice-enabled AI assistance.
Depending on the relevant feature, we may process:
Voice commands
Audio input
Speech transcripts
Spoken requests
Generated voice responses
Conversation-related metadata
Information necessary to complete voice-based tasks
Audio processing may involve third-party speech recognition, AI processing, or voice-generation providers.
Where necessary for the requested feature, audio or transcription data may be transmitted to authorized service providers.
The retention of audio recordings and transcripts depends on the relevant functionality, settings, and applicable retention requirements.
Not every voice interaction is necessarily recorded or permanently stored.
Where a feature supports recording or processing communications involving other individuals, appropriate notices and permissions must be provided or obtained in accordance with applicable law.
Users are responsible for ensuring that their use of recording and communication functionality complies with relevant consent, privacy, and communication requirements.
We do not use voice recordings for unrelated purposes without an appropriate legal basis and any necessary permissions.
6. Photos, Videos, Documents, and Sensitive Information
Certain Services may allow you to upload or process photographs, videos, documents, scans, or other visual information.
Such content may be processed for purposes including:
Image analysis
Content identification
Scanning or classification
Photo organization
Editing or enhancement
Content generation
Extraction of information
Providing results requested by the user
We process submitted content only as necessary for the relevant functionality and other purposes disclosed in this Privacy Policy and permitted by applicable law.
6.1 Photos and Media
Where an Application requests access to your photo library, camera, or media files, access is subject to the permissions available through your device and operating system.
You may revoke or change these permissions through your device settings.
Some features may become unavailable when access is disabled.
6.2 Sensitive Personal Information
Depending on the application and information voluntarily provided, certain content may contain sensitive personal information.
This can include information related to health, religious beliefs, biometric characteristics, or other categories considered sensitive under applicable law.
Where such information is processed, we apply the relevant legal requirements and use an appropriate legal basis, including explicit consent where required.
We seek to limit sensitive data processing to the purposes necessary for the requested features.
6.3 Biometric and Image-Derived Information
Certain image-processing features may analyze visible characteristics or other information derived from images.
Where such processing involves biometric or other legally sensitive information, additional safeguards and requirements may apply.
We do not treat every photograph or image-processing operation as biometric identification.
Any feature involving biometric identification or other specially regulated processing must comply with applicable law and the disclosures and permissions required for that feature.
7. How We Use Personal Information
We use personal information for the purposes described below, depending on the relevant Service and available functionality.
7.1 Providing the Services
We may use personal information to:
Create and manage accounts
Authenticate users
Provide requested features
Process user instructions
Generate AI responses
Perform authorized Agent Actions
Manage connected services
Save user preferences
Deliver requested content and results
Process subscriptions and purchases
Manage credit balances and entitlements
Provide customer support
Maintain application functionality
7.2 Improving and Maintaining the Services
We may use information to:
Monitor technical performance
Identify and correct errors
Improve application reliability
Evaluate feature performance
Develop supported functionality
Analyze general usage patterns
Maintain service quality
Prevent abuse
Diagnose technical problems
Where information is used for research, development, analytics, or service improvement, we apply the legal bases, user choices, contractual restrictions, and other protections required for the relevant data.
Google Workspace API data remains subject to the separate restrictions described in Section 4.
7.3 Personalization
Where supported, we may use preferences, activity, and other relevant information to customize the user experience.
Personalization may include adapting content, recommendations, reminders, suggestions, AI responses, or other functionality to your selected preferences.
7.4 Security and Fraud Prevention
We may process information to:
Protect accounts and data
Investigate suspicious activity
Detect unauthorized access
Prevent fraud
Enforce security requirements
Respond to security incidents
Protect the rights and safety of users and others
7.5 Legal Compliance
We may process information where necessary to comply with applicable legal obligations, respond to valid legal requests, maintain required records, or establish, exercise, or defend legal claims.
7.6 Marketing and Communications
Where permitted by applicable law, we may use certain information to provide relevant service communications, product updates, promotions, or marketing materials.
Where consent is required, we will request it through an appropriate mechanism.
You may opt out of optional marketing communications using available unsubscribe methods or by contacting us.
Service-related or legally required communications may continue where necessary.
8. AI Model Training and Service Improvement
Certain Services rely on artificial intelligence models developed or operated by third-party providers.
Information submitted to AI Features may be processed to generate responses or perform requested operations.
Whether information may also be used for AI model development or improvement depends on the relevant data source, applicable provider arrangements, user disclosures, permissions, and legal requirements.
We do not use Google Workspace API data to train or improve generalized or non-personalized AI models.
Other personal information or User Content may be used for AI-related service improvement only where the relevant use is permitted by applicable law, consistent with this Privacy Policy and any additional disclosures, and supported by any required consent or other valid legal basis.
Where processing involves third-party AI providers, applicable contractual and technical safeguards are used to protect personal information.
We do not treat the submission of personal information as unrestricted permission to use it for AI training.
9. How We Share Personal Information
We may disclose personal information where necessary to provide the Services, fulfill user instructions, maintain security, comply with legal obligations, or carry out other lawful purposes described in this Privacy Policy.
We may share information with the following categories of recipients, depending on the relevant functionality.
9.1 Service Providers
We may share information with authorized providers that support the operation of the Services.
These may include:
Cloud hosting providers
Database and storage providers
Authentication providers
AI and machine-learning providers
Speech recognition and audio-processing providers
Analytics providers
Crash reporting services
Payment processors
Subscription management providers
Customer support services
Security and infrastructure providers
Service providers processing information on our behalf are required to handle it under appropriate contractual, privacy, and security safeguards.
9.2 Third-Party Services You Connect
When you connect an external account or service, we may exchange information with that service as necessary to perform the operations you request.
The information shared depends on the relevant feature, authorization, and available integration.
9.3 User-Directed Communications and Actions
Where a feature allows you or an AI Agent acting under your authorization to share information, send messages, create events, or interact with third parties, relevant information may be disclosed to the intended recipients.
For example, sending a message may involve sharing the content and necessary delivery information with the relevant communication provider and recipient.
9.4 Advertising and Analytics Partners
Certain Services may use advertising, attribution, or analytics technologies.
Where permitted by law and platform requirements, limited information may be shared with providers that measure campaign performance, understand product usage, or support advertising.
Personal information obtained from Google Workspace APIs is not shared with advertising partners or used for serving advertisements.
Where tracking or personalized advertising requires permission, applicable consent and opt-out mechanisms will be provided.
9.5 Business Transfers
If our business or relevant assets are involved in a merger, acquisition, restructuring, sale, financing, or similar transaction, information may be disclosed or transferred as permitted by applicable law.
Any transfer involving information subject to special restrictions, including Google Workspace API data, must comply with those restrictions and any additional consent requirements.
9.6 Legal and Safety Disclosures
We may disclose information where reasonably necessary to:
Comply with applicable law
Respond to valid court orders or legal requests
Protect users or other individuals
Investigate fraud or security incidents
Enforce applicable agreements
Establish or defend legal claims
We do not disclose personal information to unrelated third parties without a lawful basis.
10. Legal Bases for Processing Personal Information
Where applicable data protection laws require a legal basis, we process personal information according to the purpose and circumstances of the processing activity.
The applicable legal basis may include:
Performance of a Contract
Processing necessary to provide the Services you request, maintain your account, deliver purchased features, or carry out authorized functionality.
Legitimate Interests
Processing necessary for appropriate operational purposes, such as security, fraud prevention, service reliability, troubleshooting, and certain lawful improvement activities, where those interests are not overridden by applicable individual rights.
Legal Obligations
Processing necessary to comply with applicable laws, regulations, recordkeeping requirements, or valid legal obligations.
Consent
Processing based on your valid consent where required, including certain sensitive data processing, optional tracking, or other activities requiring specific permission.
Establishment, Exercise, or Defense of Legal Claims
Processing necessary to protect legal rights or address disputes where permitted by applicable law.
The applicable legal basis depends on the relevant information, purpose, and jurisdiction.
Where processing is based on consent, you may withdraw that consent through available controls or by contacting us.
Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
11. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide the requested Services, or meet applicable legal obligations.
Retention periods depend on the category of information and relevant processing purpose.
11.1 Account Information
Account-related information may be retained while your account remains active and for an additional period where necessary to comply with applicable legal, security, or dispute-resolution requirements.
11.2 User Content and AI Interactions
User-submitted content, prompts, conversations, outputs, task information, or personalization data may be retained where necessary to provide the relevant functionality.
Where deletion controls are available, you may use them to manage supported information.
11.3 Temporary Processing Data
Information processed temporarily for operations such as image analysis, content generation, transcription, or AI requests may be deleted or anonymized when no longer needed, subject to applicable technical and legal requirements.
11.4 Connected Account Data
Information obtained from connected services is retained only for permitted purposes and is subject to applicable platform restrictions.
Disconnecting a service generally stops new access using the revoked authorization.
Previously processed information may be deleted or retained according to the applicable retention rules and legitimate requirements.
11.5 Purchase and Transaction Records
Certain purchase and subscription information may be retained where necessary for accounting, fraud prevention, refund handling, dispute resolution, or legal compliance.
11.6 Security and Diagnostic Information
Security logs and diagnostic information may be retained for periods reasonably necessary to investigate issues, maintain security, and comply with applicable requirements.
11.7 Backups and Legal Retention
Deleted information may remain temporarily in backup systems or be retained where required or permitted by law.
We seek to ensure that information retained in backups or restricted records is protected and not used for unrelated purposes.
When information is no longer required, it is deleted, anonymized, or otherwise handled in accordance with applicable requirements.
12. Data Security
We take reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, unlawful processing, accidental loss, alteration, disclosure, or destruction.
Depending on the nature of the Service and information processed, security measures may include:
Encryption in transit
Encryption at rest where appropriate
Secure authentication
Access controls
Restricted data access
Secure storage
System monitoring
Security logging
Vulnerability management
Secure communication protocols
Backup and recovery procedures
Incident response procedures
Service provider security requirements
Personnel confidentiality obligations
No internet-based service or data transmission method can be guaranteed to be completely secure.
If a personal information security incident occurs, we will take appropriate action and provide notifications to affected individuals or relevant authorities where required by applicable law.
13. Your Privacy Choices and Controls
Depending on the relevant Service and your jurisdiction, you may have options to manage the collection and use of personal information.
13.1 Account Information
You may be able to update account details, preferences, and certain saved information through the available application settings.
13.2 Connected Accounts
You may disconnect compatible third-party services using available account controls or the relevant provider’s permissions settings.
13.3 Device Permissions
You may control supported permissions through your device settings, including access to:
Camera
Microphone
Photo library
Contacts
Calendar
Location
Notifications
Other protected device resources
Disabling certain permissions may limit the associated features.
13.4 Marketing Communications
Where you receive optional marketing messages, you may opt out using the unsubscribe mechanism or by contacting us.
13.5 Push Notifications
You may disable or adjust push notifications through your operating system’s notification settings.
Some notifications may be necessary for requested reminders or other user-configured functionality.
13.6 Advertising and Tracking
Where applicable, you may manage advertising and tracking permissions through your device settings or available privacy controls.
On supported Apple devices, permission for certain tracking activities is managed through Apple’s App Tracking Transparency framework.
We respect applicable platform permissions and legally required advertising opt-out choices.
13.7 Cookies and Website Preferences
Where our websites use cookies or similar technologies, you may be able to manage them through browser settings or available consent controls.
Disabling certain technologies may affect website functionality.
13.8 Privacy Requests
You may contact us to request access, correction, deletion, or other action concerning your personal information.
Email: support@nomiagents.com
14. Data Subject Rights
Depending on applicable law, you may have the right to:
Confirm whether your personal information is processed.
Access personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information.
Request restriction of certain processing.
Object to certain processing activities.
Request portability of applicable information.
Withdraw consent where processing is based on consent.
Object to certain direct marketing activities.
Obtain information about relevant data-sharing practices.
Lodge a complaint with a competent data protection authority.
Certain rights may be subject to legal requirements, exceptions, verification procedures, or limitations.
We may request information reasonably necessary to confirm your identity or authority before responding to a privacy request.
We will respond to valid requests within the timeframe required by applicable law.
To exercise your privacy rights, contact:
support@nomiagents.com
15. Account and Personal Data Deletion
Where a Service allows account creation, users may request account deletion through the available in-app functionality or other deletion mechanisms provided for that Service.
You may also contact us at support@nomiagents.com.
When you request deletion, we will process the request according to applicable law, platform requirements, and the type of information involved.
Deletion may include removing account-related information and associated personal information that is no longer required or lawfully retained.
Some records may need to be retained for legal compliance, fraud prevention, security, accounting, or dispute resolution.
Where retained information is no longer necessary, we will delete, anonymize, or otherwise handle it according to applicable requirements.
Deleting your account does not necessarily cancel subscriptions billed independently through Apple, Google, or another payment provider.
You should separately cancel active subscriptions through the platform where they were purchased.
16. International Transfers of Personal Information
Our Services may rely on cloud infrastructure, technology providers, and service providers operating in different countries.
As a result, personal information may be transferred to, processed in, or stored in jurisdictions outside the country where you reside.
Data protection laws in those jurisdictions may differ from those in your country.
Where applicable law requires safeguards for international transfers, we use an appropriate lawful transfer mechanism.
Depending on the jurisdiction and circumstances, safeguards may include:
Adequacy decisions
Standard Contractual Clauses
Appropriate contractual and organizational safeguards
Other transfer mechanisms permitted by applicable law
Where the European Union, United Kingdom, or Türkiye imposes specific requirements for international transfers, we will apply the relevant requirements to transfers subject to those laws.
You may contact us for additional information about applicable transfer safeguards.
17. Cookies, Analytics, and Tracking Technologies
Our websites and certain Services may use cookies, local storage, SDKs, analytics tools, pixel tags, and similar technologies.
These technologies may help us:
Maintain functionality
Remember preferences
Authenticate users
Understand feature usage
Diagnose technical issues
Measure performance
Maintain security
Analyze marketing performance
Provide personalized advertising where permitted
Some technologies are necessary for the operation of the relevant Service, while others may be optional.
Where consent is required, optional technologies will be used in accordance with the applicable consent requirements.
You may manage certain technologies through browser controls, device settings, or available privacy options.
Blocking some technologies may affect the performance or functionality of particular features.
Where applicable law requires recognition of legally supported opt-out preference signals, we will honor those requirements.
18. Advertising and Marketing
Certain Services may contain advertisements, promotional messages, or marketing-related functionality.
Depending on the relevant Service, we may use analytics, attribution, or advertising technologies to measure campaign performance or deliver relevant promotional content.
Advertising-related processing may involve information such as:
Advertising identifiers
Device information
App usage events
Campaign attribution data
Approximate location derived from IP address
Advertising interactions
Personalized advertising and tracking activities are subject to applicable laws, platform requirements, and any required permissions.
We do not sell Google Workspace API data or use it for advertising.
We do not sell personal information for monetary compensation in the ordinary commercial sense. However, certain advertising or analytics disclosures may qualify as a “sale,” “sharing,” or targeted advertising under some privacy laws.
Where such laws apply, we provide applicable rights and mechanisms for users to opt out.
Third-party advertisements and links may direct you to services outside our control.
Those services are subject to their own privacy policies and terms.
19. Payment and Subscription Information
Where a Service offers paid features, subscriptions, credits, or other digital purchases, we may process transaction-related information necessary to provide the purchased functionality.
This may include:
Product or subscription identifiers
Subscription status
Payment confirmation
Purchase dates
Renewal dates
Refund and cancellation information
Transaction identifiers
Credit balances
Credit usage history
Payments made through Apple App Store, Google Play, Paddle, or other payment platforms are generally processed by those providers. When Nomi purchases are completed through Paddle, Paddle acts as the merchant of record and authorized reseller and may independently process transaction and payment information in accordance with its own applicable privacy notices and buyer terms.
We may receive limited payment-related information to verify purchases, provide premium access, manage entitlements, prevent fraud, and assist with billing inquiries.
We do not directly store full payment card information when payment processing is handled entirely by an external provider.
For information about subscriptions, cancellation, and refunds, please refer to our Terms of Use, our Nomi Refund Policy linked on our website or at checkout, and the applicable payment provider’s policies. For Paddle transactions, see https://www.paddle.com/legal/refund-policy and https://paddle.net.
20. Children’s Privacy
We recognize the importance of protecting children’s personal information.
Unless a particular application is specifically intended for children and provides the protections required by applicable law, the Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate authorization or parental consent where required.
Some jurisdictions may impose higher age thresholds or additional protections for minors.
Where a Service is specifically designed for children or permits use by minors, additional privacy safeguards, consent procedures, age-appropriate disclosures, and restrictions may apply.
If a parent or guardian believes a child has provided personal information without the necessary authorization, they may contact us at:
support@nomiagents.com
If we become aware of personal information collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise lawfully address that information.
21. Supplemental Information for EEA and UK Users
This section applies where personal information is subject to the European Union General Data Protection Regulation (GDPR), the United Kingdom GDPR, or related data protection legislation.
21.1 Data Controller
For personal information processed in connection with the Services for which we determine the purposes and means of processing, we act as the data controller.
For inquiries concerning our processing activities, you may contact us through the details provided in this Privacy Policy.
21.2 Legal Bases
Depending on the relevant processing activity, our legal bases may include:
Performance of a contract
Compliance with legal obligations
Legitimate interests
Consent
Establishment, exercise, or defense of legal claims where applicable
For example:
Processing Purpose
Potential Legal Basis
Account management and requested features
Contract
Authorized AI functionality
Contract, consent where required
Security and fraud prevention
Legitimate interests, legal obligation
Payment and subscription administration
Contract, legal obligation
Optional marketing and tracking
Consent or another applicable lawful basis
Technical diagnostics and permitted improvements
Legitimate interests or consent
Legal compliance
Legal obligation
The appropriate legal basis depends on the specific processing activity and circumstances.
21.3 Your Rights
Subject to applicable requirements, you may exercise rights of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.
You may also have rights concerning decisions based solely on automated processing that produce legal or similarly significant effects.
You may lodge a complaint with the relevant data protection supervisory authority.
21.4 International Transfers
Where personal information is transferred from the European Economic Area or United Kingdom to a jurisdiction without an applicable adequacy decision, we use an appropriate transfer mechanism where required.
21.5 Contact
Privacy-related requests may be submitted to:
support@nomiagents.com
22. Supplemental Information for Users in Türkiye
Where the Turkish Personal Data Protection Law No. 6698 (“KVKK”) applies, personal information is processed in accordance with the applicable provisions of that law and related regulations.
22.1 Processing Purposes
Depending on the Service, personal information may be processed for:
Account creation and management
Provision of requested services
Performance of user-authorized functions
Subscription and purchase administration
Customer support
Information security
Technical operations
Fraud prevention
Legal compliance
Lawful analytics and improvement activities
Marketing activities where permitted
22.2 Legal Grounds
Personal information may be processed under the applicable conditions set out in Articles 5 and 6 of the KVKK, as relevant to the type of personal information and processing purpose.
These may include:
Explicit consent where required
Processing necessary for the establishment or performance of a contract
Compliance with legal obligations
Establishment, exercise, or protection of legal rights
Legitimate interests where permitted and appropriately balanced
Other processing conditions expressly recognized by applicable law
Special categories of personal information are processed only where a valid legal condition applies.
22.3 Data Transfers
Personal information may be transferred to authorized service providers or other recipients where necessary for the disclosed purposes and where permitted by law.
International transfers subject to the KVKK will be carried out in accordance with the applicable transfer requirements and safeguards.
22.4 Your Rights
Where the KVKK applies, you may have rights to:
Learn whether your personal data is processed.
Request information about processing.
Learn the purposes of processing and whether data is used accordingly.
Learn the recipients to whom personal data has been transferred.
Request correction of incomplete or inaccurate information.
Request deletion or destruction where the applicable legal conditions are satisfied.
Request notification of certain correction or deletion operations to relevant third parties.
Object to certain adverse results arising from exclusively automated analysis.
Request compensation where legally available for unlawful processing.
To exercise applicable rights, contact:
support@nomiagents.com
Requests will be evaluated in accordance with applicable law and verification requirements.
23. Supplemental Information for California Residents
If you are a California resident and the relevant California privacy laws apply to our processing of your personal information, you may have additional rights.
Depending on the relevant Service, categories of personal information collected may include:
Identifiers and contact information
Device and network information
Internet or application activity
Purchase and subscription information
Geolocation information where applicable
Audio or visual information
User-submitted content
Inferences or preferences derived from supported activities
Sensitive personal information where applicable
We collect information from you, your devices, connected services, and authorized third-party providers.
We use and disclose information for the purposes described throughout this Privacy Policy.
23.1 Your California Privacy Rights
Depending on applicable law, your rights may include:
Right to Know and Access
You may request information about the categories and specific pieces of personal information collected about you.
Right to Delete
You may request deletion of personal information, subject to applicable exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out
You may request to opt out of the sale or sharing of personal information where those activities occur within the meaning of applicable law.
Right to Limit Certain Sensitive Information Uses
Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising your privacy rights.
23.2 Exercising Your Rights
You may submit privacy requests at:
support@nomiagents.com
We may take reasonable steps to verify your identity or the authority of a representative before processing certain requests.
We will respond within the timeframes required by applicable law.
23.3 Advertising Choices
Some advertising or analytics technologies may involve information disclosures considered “sharing” or targeted advertising under certain privacy laws.
Where applicable, we provide required opt-out mechanisms and honor legally recognized privacy preferences.
24. Other Regional Privacy Rights
Residents of other jurisdictions may have additional rights under applicable privacy and consumer protection legislation.
Such rights may include access, correction, deletion, data portability, consent withdrawal, and certain restrictions on processing or advertising.
We will assess and respond to requests according to applicable local law.
You may contact us to inquire about rights available in your jurisdiction.
25. Third-Party Websites and Services
The Services may contain links to websites, applications, products, or services operated by third parties.
These third parties may maintain their own privacy policies, data handling practices, and terms.
This Privacy Policy does not govern independent processing performed by third-party services outside our control.
We encourage you to review the relevant privacy information before providing personal information to an external service.
Where we provide an integration that transfers data to a third-party service, the applicable disclosures and permissions will depend on the nature of that integration.
Nothing in this section excludes responsibilities imposed on us by applicable privacy law.
26. Business Transactions and Affiliates
Where applicable, personal information may be shared with affiliated entities or transferred as part of a lawful corporate restructuring, merger, acquisition, sale of assets, or similar business transaction.
Such processing is subject to applicable legal requirements, confidentiality obligations, and relevant data protection safeguards.
Information subject to special platform restrictions, including Google Workspace API data, will be handled in accordance with those restrictions.
27. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Services, technologies, data processing practices, legal obligations, or applicable requirements.
When changes are made, the updated Privacy Policy will include a revised “Last Updated” date.
Where required, we may provide additional notice through the Services, by email, or through other appropriate communication methods.
If a change requires additional consent or authorization, we will obtain it where required before undertaking the relevant processing.
You are encouraged to review this Privacy Policy periodically.
28. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of personal information, please contact us.
You may also contact us to request access, correction, deletion, or other privacy-related assistance.
Legal Entity / Data Controller: Connectinno Oyun Yazılım Teknolojileri ve Ticaret Anonim Şirketi
Registered Business Address: ÇINARLI MAH. OZAN ABAY CAD. EGEPERLA NO: 8 İÇ KAPI NO: Z17 KONAK / İZMİR, TÜRKİYE
Tax Office: Karşıyaka Vergi Dairesi
Tax Identification Number: 2111373510
Email: support@nomiagents.com
We will review and respond to requests in accordance with applicable legal requirements.
Last Updated: October 12, 2026